| This is our help centre and product information for customers shopping from Europe. Shopping from somewhere else? Head over to our Australia, United States, Canada or United Kingdom help centre for the region you're shopping from. |
Paper Products
After a lot (and we mean A LOT) of thoughtful consideration, we’ve proudly set up the majority of our manufacturing operations in China. There’s a bit of a misconception about production in China, which we think is important to address. We work closely with our producers to ensure standards and processes we’re happy with, plus we found that China offered a lot of wonderful benefits:
- We can use paper wrappers and recycled cardboard boxes rather than plastic! We couldn’t find a local producer that would let us do this with varied designs for our wrappers.
- We have access to a large pool of local raw materials – both post-consumer waste paper and bamboo, neither of which is readily available in the majority of our markets. By using China's local materials, we avoid importing from overseas.
- We can cut the cost of operations, passing on those savings to our customers.
If you'd like to learn more about how we responsibly produce in China, check out this article on our blog!
Dream Cloths
Our Dream Cloths are responsibly produced in Sweden.
How is all of this shipped?
For our United Kingdom operations, we sea freight containers of stock into England and are distributing from there. While it is still early days of our international growth, selling in the UK has opened up a lot of new opportunities in terms of supply chain and partnering with more local producers.
All of our shipping (from the factory all the way to you) is now completely carbon neutral.
All of these factors ensure we are building a sustainable business model that delivers quality and environmentally responsible products at competitive prices. This allows us to focus on our greater mission: donating to non-profit partners working in clean water and sanitation.