What's the difference between a one-time order and a subscription?

This is our help centre and product information for customers shopping from Europe. Shopping from somewhere else? Head over to our Australia, United States, Canada, or United Kingdom help centre for the region you're shopping from.


Not sure which option to pick when adding a product? Here's a quick breakdown to help you decide.

One-time: Works best when adding something to a TP order, with no 'strings attached' and no recurring subscription on a non-TP product.

Subscription: We’ll set you up with automatic, recurring deliveries (like every 8 weeks) so your bathroom is magically restocked before you ever see an empty cardboard tube. Plus, you’ll score a cheeky discount, and you are always in total control—you can pause, tweak, or cancel your plan at any time. Happy wiping!

Note: If you adjust the frequency of your TP, you'll also need to adjust your non-TP product frequency, since their intervals don't automatically sync with each other. Otherwise, your products may arrive separately instead of as one happy bundle!

Was this article helpful?
0 out of 0 found this helpful