| This is our help center and product information for customers shopping from Australia. Shopping from somewhere else? Head over to our United States, Canada, United Kingdom or Europe help center for the region you're shopping from. |
Upon placement of your order, you will receive an order confirmation email. Your order will be dispatched two business days after being placed, then you will receive a tracking email.
The tracking link in your order confirmation email will be updated by the courier as your order continues through their network, so that’s a great place to start if you’re not sure of how soon to expect it.
All estimates are in business days.
Please note:
Sometimes with larger purchases, we have to ship in multiple parcels, and as such, the boxes may be delivered separately. This is totally normal practice, but due to increased strain on delivery networks, we now ask that you allow 2-10 business days for the remaining items to arrive at your door. If it has been longer than 10 business days between deliveries, please contact us and we will investigate the whereabouts of your order further. 💙