Changing the delivery date

This is our help centre and product information for customers shopping from Canada. Shopping from somewhere else? Head over to our Australia, United States, United Kingdom, or Europe help centre for the region you're shopping from.


Need to push back or bring forward your next subscription order? You can adjust your delivery date anytime, right from your account. There are multiple ways to do this.

Option 1: Adjusting the entire order quickly

  1. Log in to your account.
  2. Click on "Subscriptions".
  3. While under the "Next Delivery" tab, click "Reschedule" and select your preference.
  4. You can quickly delay your order by 1-2 weeks or choose a specific date.
  5. Click "Reschedule".

Option 2: Adjusting per subscription item

  1. Log in to your account.
  2. Click on "Subscriptions".
  3. Click on "Manage Subscription" on the top menu.
  4. Select the subscription item you'd like to reschedule by clicking on "Manage this subscription".
  5. Click "Reschedule" and select your preference. You can quickly delay your order by 1-2 weeks or choose a specific date.
  6. Click "Save Changes".

Note: If you have multiple subscription items, make sure to do this to all of them if you want them to be shipped on the same date!

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