When can I expect my order to arrive?

This is our help center and product information for customers shopping from the United Kingdom. Shopping from somewhere else? Head over to our Australia, United States, Canada or Europe help center for the region you're shopping from.

 

A quick heads-up: orders shipping June 26 – July 6 may take a bit longer than usual to reach you. We're doing our full warehouse inventory count on this day. Think of it like a bookshelf reorganisation — while we're counting and checking everything, we're slower at getting orders out the door. Instead of our usual 2–5 business days, it may take up to 7–10 business days. If your order was placed between June 26 – July 6, it may arrive between July 6–7. 

Our team is working closely with our warehouse and courier partners to move as quickly as possible. We'll prioritize getting your order out the door, and we'll send tracking updates as soon as your package ships.

 

Upon placement of your order, you will receive an order confirmation email. Your order will be despatched on either the same or next business day, after which you will receive a tracking email.

The tracking link in your order confirmation email will be updated by the courier, as your order continues through their network, so that’s a great place to start if you’re not sure of how soon to expect it.

Your order should arrive within 2-4 business days.

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