Uh oh, we’re never happy about it, but it does happen from time to time. Of course, we’ll replace any damaged items right away.
To help us sort things out quickly, please include 4 clear photos when you contact us:
The outside of the box
The inside of the box
The damaged product
The shipping label on the box
Send a message to our Customer Happiness Team with your order number and the photos mentioned above. We’ll sort it out for you.