| This is our help centre and product information for customers shopping from the United Kingdom. Shopping from somewhere else? Head over to our Australia, United States, Canada, or Europe help centre for the region you're shopping from. |
On 6 November 2026, a US-based provider informed us that an unauthorised party had accessed its systems, including information from our Australian, UK and US stores.
The unauthorised access occurred on 30 October 2026, was identified by the provider on 31 October 2026 and was secured on 1 November 2026.
For further information about our handling and response please visit our information page.