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Where is your stuff made?

Where we choose to produce our products is a big deal, and setting up operations in China is a decision we've made after taking into consideration a number of factors. These includes things like:
  • Product quality and packaging options: e.g. being able use paper wrappers and recycled cardboard boxes rather than plastic - we couldn’t find an Australian producer that could do this
  • Materials: having access to a large pool of raw materials - post consumer waste paper and bamboo (which isn’t readily available in Australia)
  • Cost of operations: Australian toilet tissue manufacturers are few and far between and also have their own brands to produce and sell – so we’d be asking one of our competitors to make our products!
  • Our brand mission: our goal is to make sure everyone has access to a toilet by 2050. Building a sustainable business model that delivers quality and environmentally responsible products at competitive prices is how we're going to get there.
Also, there’s a bit of a misconception about production in China which we think is important to talk about. Some people think products aren’t as good quality, but from everything we’ve been involved with, we find this totally untrue. We work closely with our producers to ensure standards and processes we’re happy with. You can read more about how we monitor working conditions and wages in this article. 
If you're more worried about the environmental consequences of importing our product from overseas, check out this article.
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We know you'll love our products, but if for any reason you don't, send them back for a full refund.

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