Delaying your order

This is our help center and product information for customers shopping from the United States. Shopping from somewhere else? Head over to our Australia, Canada, United Kingdom, or Europe help center for the region you're shopping from.


Need more time before your next subscription order ships? You can delay it anytime, right from your account. There are multiple ways to do this.

Option 1: Adjusting the entire order quickly

  1. Log in to your account.
  2. Click on "Subscriptions".
  3. While under the "Next Delivery" tab, click "Reschedule" and select your preference.
  4. You can quickly delay your order by 1-2 weeks or choose a specific date.
  5. Click "Save Changes".

Option 2: Adjusting per subscription item

  1. Log in to your account.
  2. Click on "Subscriptions".
  3. Click on "Manage Subscription" on the top menu.
  4. Select the subscription item you'd like to reschedule by clicking on "Manage this subscription".
  5. Click "Reschedule" and select your preference. You can quickly delay your order by 1-2 weeks or choose a specific date.
  6. Click "Save Changes".

Note: If you have multiple subscription items, make sure to do this to all of them if you want them to be shipped on the same date.

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