| This is our help center and product information for customers shopping from the United States. Shopping from somewhere else? Head over to our Australia, Canada, United Kingdom, or Europe help center for the region you're shopping from. |
Whether it's something you no longer need or an item you'd rather cancel altogether, here's how to remove a product from your next subscription order.
- Log in to your account.
- Click on "Subscriptions".
- While under the "Next Delivery" tab, select the product you'd like to remove, then click "Edit".
- If it's a one-time product, click "Remove product" - this automatically removes it from your next order.
- If it's a subscription item, click "Cancel Subscription", select your reason for cancellation, then click "Next".
- If you're offered a discount or alternative and decline it, click "No thanks - cancel subscription".
- Provide feedback and click "Confirm Cancellation" to save. You'll be taken to a screen confirming your cancellation.